Lotz hasn’t always held their Samban of the Year title. Recipients are celebrated both internally and through the company’s social media accounts. In addition to the Samban of the Year award, employees are also eligible to receive a “Samba Social Shoutout.” Each month, team members can nominate their peers who they believe embody the company’s core values. “Most importantly, they listened to our feedback throughout the process.” “They allowed us to process what was happening around us in our own way while checking in on us and asking how they could help,” Loera said.
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“This person gleamed with the utmost pride that week and has continued to go above and beyond since then, and I couldn’t be more proud.”Īccording to Lawrence Loera, senior manager of software operations, the company’s leadership team takes the initiative in fostering recognition and support, which was made especially visible during the pandemic. “The responses I received regarding how this employee made an impact was impressive and heartwarming to say the least,” Furno said. She then sent out an announcement to the entire company regarding their promotion, which included a list of reasons why they’ve impacted both their coworkers and the organization’s customers. Rather than simply announce the individual’s title change, Furno gathered tangible examples of their influence from multiple departments.
So when she had the chance to promote one of her direct reports earlier this year, she went all out. Furno believes that investing in employees and showcasing their strengths is critical to ensuring future progress. Recognizing ‘The Greatest Impact on ROI’įor Furno, the greatest impact on SambaSafety’s ROI isn’t just hitting sales quotas or product deployments - it’s the company’s belief that its greatest assets are “happy, supported and knowledgeable” employees. They and their partner used this extra PTO to attend the World Baseball Classic qualifiers in Phoenix, Arizona, where they enjoyed exquisite food and fancy cocktails. Lotz said recipients also receive a prize and extended time off. Those who are named Samban of the Year don’t just earn bragging rights. As CEO Matt Scheuing says, “Great people make great companies great.” Without its people, SambaSafety wouldn’t be able to bring this “noticeable impact,” which is why the company aims to ensure that its existing employees and future new hires receive the recognition they deserve for their hard work. “This has empowered our people to become more knowledgeable and efficient when servicing our customers, which has led to noticeable impact in just a short amount of time.” “Verticalizing our customers allowed our employees to offer more specialized support based on our customers’ specific industry and desired business outcomes,” Furno said. The company verticalized its entire customer base and restructured its customer success teams, both of which were intended to address gaps in customer service. According to Rachel Furno, manager of customer success for channel partners, last year was marked by significant change - both culturally and operationally.
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The company’s software can be leveraged for continuous driver monitoring, insurance underwriting and prospective employee screening. SambaSafety’s mobility and driver risk intelligence platform enables organizations to protect their employees and prevent crashes. Last year, the company rolled out several new initiatives, including the Samban of the Year award and “Samba Social Shoutouts,” giving employees the chance to highlight individuals who have helped shape the organization and its culture. This award, which acknowledges an individual who embodies the company’s core values - “teamwork,” “impact” and “accountability” - is part of the company’s ongoing efforts to strengthen its employee recognition strategies.
“To be considered the embodiment of what we’re all trying to achieve is a true honor.”
“It’s so humbling, because I love working here, and I think everyone gives it their all,” they said. While Lotz strived to put their best foot forward over the past year, they weren’t expecting to be chosen as the winner among 13 worthy nominees. When Product Manager Lottie Lotz was tasked with helping SambaSafety’s recently established recognition team gather recommendations for the company’s new “Samban of the Year” award, they were unaware that they would be on the receiving end of the accolade. Learn how the company is showcasing the strength of its people through new awards and a welcoming, supportive culture. Inside SambaSafety’s Rewarding Take on Employee Recognition
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